FAQs

Welcome to Shop Beautified’s FAQ page. Here you’ll find answers to the most commonly asked questions about our handmade wooden essentials, shipping, returns, and more. If you need further assistance, feel free to contact us directly.

About Shop Beautified

1. What is Shop Beautified?
Shop Beautified is an online store specializing in high-quality handmade wooden essentials. Since our founding on October 25, 2019, we have been dedicated to offering timeless, eco-friendly, and functional wooden products crafted with care.

2. Where is Shop Beautified located?
Our headquarters is located at:
2190 Seasons N Dr, Indianapolis, IN 46280, USA.

3. What makes your products unique?
All of our items are carefully handcrafted from premium wood, ensuring durability, sustainability, and a touch of elegance. Each product is unique, reflecting artisanal craftsmanship and attention to detail.

Orders & Payments

4. How can I place an order?
You can easily place your order directly on our website: https://shopbeautified.shop. Simply browse our collection, add your favorite products to the cart, and proceed to checkout.

5. What payment methods do you accept?
We accept the following secure payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • Apple Pay
  • PayPal

All options are available at checkout for your convenience.

6. What is your order cut-off time?
Orders placed before 5:00 PM (EST), Monday through Friday, are processed within our standard handling time.

Shipping & Delivery

7. What is your handling time?
Our handling time is 2-3 business days (Monday–Friday).

8. How long does delivery take?
Our estimated delivery timeline is:

  • Transit time: 4-6 business days (Monday–Friday)
  • Total delivery time: 6-9 business days depending on your location

9. Do you offer free shipping?
Yes, we offer free shipping on all orders across all destinations.

Returns & Exchanges

10. What is your return policy?
We accept returns within 30 days of purchase for both defective and non-defective products. However, please note:

  • Customized or personalized products are non-returnable and non-refundable, unless they arrive defective, damaged, or not as described.

11. Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrives defective or damaged.

12. Do you accept exchanges?
Yes, we accept exchanges for eligible products in new condition.

13. Are there any restocking fees?
No, we do not charge restocking fees for returns or exchanges.

14. How long does it take to process a refund?
Refunds are processed within 5 business days once the returned product is received and inspected.

Contact Us

15. How can I reach customer support?
You can contact us through the following channels:

Our team is always ready to assist you with any questions regarding your order, products, or policies.